MY-GYM
Next-Gen Multi-Branch Fitness Operations

Streamline Your Gym.
Empower Every Member & Staff.

An all-in-one ecosystem built for Facility Administrators, Front Desk Receptionists, Expert Coaches, and Dedicated Trainees.

Explore Roles & Features

Platform Role Architecture

Tailored modules and security privileges engineered for every level of your facility.

1. Gym Admin

Defines pricing, membership packages, assigns staff permissions, and reviews branch-level financial analytics.

  • Pricing & Package Structures
  • Reception & Coach Privilege Control
  • Daily Collections & Revenue Reports

2. Reception Desk

Manages lightning-fast QR code check-ins, walk-in registrations, POS item sales, and facility bookings.

  • Instant QR & Barcode Check-In
  • Walk-In Signups & ID Issuance
  • POS & Locker Key Transactions

3. Expert Coach

Empowers trainers to build custom workout routines, meal plans, track body metrics, and monitor class timetables.

  • Class Timetable & Attendance
  • Personalized Workout & Diet Plans
  • Trainee Progress & Weight Logs

4. Trainee Portal

Delivers a dedicated mobile-optimized member hub featuring digital passcards, class booking, progress reviews, and instant renewals.

Mobile QR Digital Membership Card
Class Slot Reservation & Booking
Routine, Diet & Expiry Tracking
Secure Online Billing & Renewals
Fully Integrated

The My-GYM Digital Ecosystem

Designed to connect hardware, mobile payments, and facility tools into a single streamlined network.

Smart Access & QR

Eliminate physical cards. Members check in dynamically using lightning-fast mobile QR digital passes.

Local Payment Gateways

Seamlessly accept membership payments and digital renewals via Telebirr, CBE Birr, and Chapa integrations.

Multi-Branch Analytics

Track daily collections, active member headcounts, and staff shift metrics across multiple gym branches in real time.

24/7 Assistance

Dedicated Support & Help Center

Experiencing issues with your portal login, setting up branch access controls, or integrating payment channels? Our technical customer success team is ready around the clock to keep your fitness center running smoothly.

Direct Phone Help

+251 911 22 33 44 / +251 118 00 00 00

Technical Assistance Email

support@my-gym.et

Send a Support Ticket